Customer Support
How Can We Help?
Questions about fitment, shipping, TPMS sensors, warranty coverage, or an order? Our team is happy to help — the fastest way to reach us is a text.
📍 Visit our shop in Saskatoon — see hours & directionsWhy We Prefer Text
We run a shared shop text line — it’s the quickest way for our team to look up sizes, pricing, and fitment and send you links, photos, and options you can review on your own time.
- Faster answers — no waiting on hold or phone menus
- Photos & links — we send options you can compare
- An accurate record — offsets, bolt patterns & sizes in writing
- Nothing forgotten — the whole conversation stays on your phone
Prefer a phone call? Just text us and let us know — we’ll call you back as soon as we’re free.
Warranty Information
Every new rim and tire we sell carries the manufacturer’s applicable warranty. Tap a topic below for the details.
What’s covered
All new rims and tires sold by R&T Sales include the manufacturer’s applicable warranty, covering defects in materials or workmanship per the manufacturer’s policy. Coverage is administered directly through the manufacturer’s warranty program and varies by brand, product, and model.
- Defects in materials or workmanship
- Structural defects in wheels
- Tire workmanship & materials warranties
- Mileage warranties on select tire models
You can also review the exact terms, duration, and claim procedures on the manufacturer’s website for each product.
How warranty claims work
If you think a wheel or tire may have a warranty issue, just reach out — our team will help guide you through the manufacturer’s warranty claim process from start to finish.
Please note: OEM factory take-off wheels and tires do not include a manufacturer warranty.
Road hazard warranty
Some manufacturers offer road hazard warranty programs on select tire models. These may provide coverage if a tire is damaged by a puncture, cut, or impact and is determined unsafe or impossible to repair — usually as a pro-rated replacement based on remaining tread depth.
Most tire brands do not include road hazard protection as part of their standard warranty, and coverage varies by manufacturer and model. If you’d like tires that include road hazard coverage, text us and we’ll confirm which brands and models offer it.
TPMS sensors
All TPMS sensors we sell are pre-programmed for your specific vehicle based on the year, make, and model you provide at the time of order. In many cases they install and are recognized by the vehicle with no extra programming.
Some vehicles may still need a TPMS relearn procedure after installation so the system recognizes the new sensor locations. Any questions about TPMS — just text us.
Still Have a Question?
Fitment, warranty, an order, or anything else — send us a text and we’ll sort it out.
📱 Text 306-361-4412